Returns & Exchanges
At Aromatique, we want you to be completely satisfied with your home fragrance experience. If you are not delighted with your purchase, we offer a 30-day return policy for unused and unopened items.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all fragile glass components and diffusers are securely padded for transit.
Ship to Aromatique
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing